Person-Centered Long-Term Care Community Programs

Person-centered long-term care communities (PCLTCCs), also referred to as nursing homes or long-term care homes, may include freestanding homes, homes that are part of continuums of care, or homes that are part of health systems. PCLTCCs are residential programs that provide nursing and other services 24 hours a day, 7 days a week. These programs might provide services for specialized populations of persons served.

Autonomy, individual choice, cultural competence, and flexibility are the hallmarks of PCLTCCs. These programs foster a holistic culture of successful aging and self-determination where the voices of the persons served are heard.

In PCLTCCs, persons served are the experts regarding life in their home. Persons served make decisions about the rhythm of their day, the services provided to them, and the issues that are important to them in their home. Their families/support systems are welcomed.

In partnership with persons served and their families/support systems, personnel understand what services persons served want, how the services should be delivered, and how the persons served can be engaged in their homes. Assessments of the persons served and their families/ support systems and person-centered plans of care drive high-quality service delivery.

Leadership cultivates relationships among persons served, families/support systems, and personnel. They commit to continuous learning and growth, empowerment, responsiveness, and spontaneity.

Persons served and personnel celebrate the cycles of life and connect to the local community to continue relationships that nurture the quality of everyday life and quality of care. A PCLTCC is a place where persons served want to live, where personnel want to work, and both choose to stay.