uSPEQ® supports continuous improvement
uSPEQ® (pronounced "you speak") is a neutral, third-party resource to anonymously capture focused feedback from your consumers, employees, and other stakeholders regarding their experience with the services and climate of your organization. Backed by a decade of field review with input from service providers and researchers, uSPEQ surveys yield clear, reliable, and measurable information to monitor your organization's progress against goals over time. uSPEQ offers national benchmarks for comparison and has the ability to incorporate custom items to fit the unique needs of your organization.
uSPEQ survey tools concentrate in two areas that are critical to organizational wellness:
- uSPEQ Consumer Experience Survey captures multiple snapshots of the consumer's experience and satisfaction with your services.
- uSPEQ Employee Climate Survey gathers and analyzes employee feedback to help leadership assess work environment and organizational climate.
For more information, visit www.uspeq.org or call (888) 877-3788.